A leader recognised for her excellence in strategy development and execution, thought provoking leadership and business transformation, Roslyn Baker has brought a fresh perspective to Ergon Energy after joining the industry in 2010 as the Executive General Manager of Retail.
Roslyn currently manages the Ergon Energy Retail business, which comprises around 350 employees across Queensland and services more than 720,000 customers throughout regional Queensland. She is responsible for Ergon Energy Retail’s sales turnover which is around $1.6 billion annually.
Leading large transformation programs is a key strength of Roslyn’s and at the core of her success is the ability to drive reform while bringing employees on a journey to deliver sustainable change that drives customer value and enhances business performance. Ergon Energy Retail is currently undergoing a significant transformation to build the business’ capability and agility to respond to customers’ needs in an increasingly dynamic environment.
In the past, Roslyn has held various Board and Executive Management positions across a diverse range of competitive industries including education, dairy and petroleum. She is a member of the Townsville and North Queensland Regional Development Australia Committee.
She is a Graduate of the Australian Institute of Company Directors and holds a Diploma of Financial Markets, Bachelor of Commerce (Accounting) and Masters of Business Administration.